Privacy Policy

 

At GOODSZON, we are committed to protecting the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, store, and protect customer information. By using our online store, you consent to the practices described in this Privacy Policy.

  1. Personal Information We Collect

We require certain mandatory customer personal information for registration, which includes:

  • Email
  • First name
  • Last name
  • Password (encrypted)
  • Address line 1
  • Address line 2
  • City
  • Country
  • State
  • Zip code

 

In addition to the mandatory data, customers have the option to provide the following optional information:

  • Company name
  • Phone number

 

Furthermore, when placing an order, customers will need to provide payment card details solely for the purpose of making the payment. Rest assured that all payment information is handled securely.

 

  1. Collection and Storage of Customer Information

Customer data is obtained once they register on our website. This information is stored both within their personal accounts and in the admin panel of the BigCommerce platform. The registration process allows us to collect customer information when they place orders, create accounts, subscribe to newsletters, or get in touch with our customer support. As custodians of this data, we ensure its security by employing electronic databases and implementing reasonable measures to safeguard it from unauthorized access, loss, or theft.

 

  1. Purpose of Collecting Personal Information

By utilizing the online store, customers gain access to its platform, email newsletters, and the ability to provide their name and shipping address solely for delivery purposes.

As for the collection of personal information, we do so with the following objectives:

  1. Process and fulfill customer orders.
  2. Communicate with customers regarding their orders, inquiries, or requests.
  3. Send promotional materials, newsletters, and updates only with customer consent.
  4. Enhance our products, services, and website by considering customer feedback and preferences.
  5. Fulfill our legal obligations.

 

Regarding the use and processing of customer data, we limit it to the purposes explicitly stated in this Privacy Policy:

  1. Processing and delivering orders.
  2. Communicating with customers regarding their orders or inquiries.
  3. Personalizing the customer experience on our website.
  4. Improving our products and services.
  5. Conducting internal research and analysis.
  6. Complying with legal requirements.

 

Rest assured, we respect and prioritize the security and privacy of our customers' information.

 

  1. Data Security

We solely rely on the features provided within the BigCommerce platform for all our operations. This includes automated email campaigns and prompt responses to customer inquiries when they reach out to our support. The data processing procedures are also fully automated through the BigCommerce platform.

 

  1. Sharing of Customer Information

We solely share the customer's name and shipping address with the courier service to ensure the delivery of the order to the customer. We do not provide customer information to any other third parties for any other purposes.

 

  1. Customers' Rights

Customers have specific rights concerning their personal information, which may encompass the right to access, correct, update, or delete their data. For any inquiries or to exercise their rights regarding their personal information, customers can reach out to us using the contact details provided in the "Contact Us" section below.

 

  1. Compliance with Data Protection Laws

We comply with relevant data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable. We respect the rights provided under these laws and ensure that customer data is processed and protected in accordance with the applicable legal requirements. This includes obtaining appropriate consent for data processing, providing access to customer information, and implementing necessary security measures to protect customer data.

 

  1. Cookie Usage

We use cookies and similar tracking technologies on our website to enhance the customer experience and gather information about website usage. For detailed information on our use of cookies, please refer to our separate Cookie Policy.

 

  1. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised Privacy Policy will become effective when posted. We encourage customers to review this Privacy Policy periodically for any updates.

 

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at https://goodszon.com/contact-us/ - and info@goodszon.com.

 

This Privacy Policy applies solely to information collected by GOODSZON through our online store and does not apply to any third-party websites or services linked to or from our website.