Shipping Policy
Thank you for choosing our services. This Shipping Policy provides comprehensive information about the shipping methods, costs, delivery timeframes, international shipping, order tracking, shipping restrictions, and liability for lost or damaged packages. We kindly request you to review this policy thoroughly before placing an order.
Shipping Methods and Carriers
At present, our shipping services are limited to destinations within the United States. We aim to ensure that your orders are delivered in a reliable and timely manner. To achieve this, we offer a variety of shipping options through trusted and reputable courier services, including USPS (United States Postal Service), UPS (United Parcel Service), and FedEx.
Shipping Costs and Delivery Timeframes
Our delivery services are free. However, it's important to note that this free delivery may not always be available, and there might be changes to the shipping policy in the future.
The delivery timeframe for your orders will be calculated based on the information you provide during the order checkout process, including your shipping address. This calculation will be done in coordination with the postal service to provide you with an accurate estimate of the delivery time.
Please be aware that the actual shipping costs and delivery timeframes may vary depending on factors such as the shipping destination, package weight, and the selected shipping method. During the checkout process, you will receive precise shipping cost estimates and estimated delivery timeframes based on the provided information.
It's essential to keep in mind that these estimates are subject to change due to unforeseen circumstances beyond our control, such as weather conditions or carrier delays. However, rest assured that we are committed to fulfilling orders promptly and making every effort to deliver them within the estimated timeframes.
International Shipping and Associated Costs
As of now, international shipping is not available, but there is a possibility that it may become available in the future. We are continually exploring options to extend our shipping services to select countries, and we'll keep our customers informed about any updates or changes in this regard.
Order Tracking and Notifications
Order status tracking can be conveniently observed in the customer's account under the "Orders" section. Any updates or changes regarding the order's status will be communicated to the customer via email notifications sent to the provided email address.
Shipping Restrictions or Limitations
Certain products may be subject to shipping restrictions or limitations based on local, national, or international regulations. These restrictions may include limitations on shipping hazardous materials, perishable items, or items with specific size or weight requirements. We comply with all applicable shipping restrictions and reserve the right to cancel orders that violate these restrictions. If you have any concerns about the shipping eligibility of a specific product, please contact our customer support team for further assistance.
Liability for Lost or Damaged Packages
We take full responsibility for your order until it is delivered to you. However, once the package is marked as "delivered" by USPS (United States Postal Service), the responsibility for its safe delivery shifts to USPS. If the package gets damaged during transit, it is essential to consider the timing of the incident and what occurred to determine the appropriate action.
If your package is damaged or lost while in the care of USPS, it depends on the circumstances and timing of the incident. In such cases, we will work with USPS to resolve the issue and seek appropriate compensation if necessary.
Please note that our Shipping Policy is subject to change without prior notice. Any updates or modifications will be posted on our website, and it is your responsibility to review the policy periodically.
If you have any questions or need further clarification regarding our shipping policy or any issues with your order, please do not hesitate to contact our customer support team. We are available to assist you and provide the necessary information to ensure a smooth and satisfactory shopping experience.